About Us

Established in 2020, Horologium is a UK-based workshop founded by Raphael Pfund and Raquel Palmieri. Our growing team is exceptionally equipped to take care of watches from start to finish. Our services include Assembly, Service and Repairs, and Restoration, always ensuring quality and reliability.

Meet the team

Raquel Palmieri

Co-founder and Managing Director

After graduating with a bachelor’s degree in Literature and Translation from Universidade Mackenzie in Sao Paulo, she has gathered experience teaching Languages in multiple countries and then after change in career paths gained valuable experience working in New York for an international conglomerate while obtaining an A-Grade diploma in Business Management. After co-founding Horologium she’s been at the helm guiding it through substantial growth within just the first years.

Raphael Pfund

Co-founder and Director of Watchmaking

An accredited member of the BHI and graduated first of his class from the watchmaking school ZeitZentrum in Switzerland with a Federal Certificate of Proficiency specialized in servicing and restoration of contemporary and antique watches and clocks, after which he has gained international experience in the after sales service environment for multinational independent brands. As co-founder of Horologium he has been responsible for the scaling of the workshop while ensuring continued exceptional quality and reliability.

Alvin Loh

Director of Operations

With commercial and operational experience from top companies in Healthcare, Manufacturing, Aviation and eCommerce, Alvin brings with him a wealth of experience in running a business. In his last role as Head of Operations, he was responsible for strategizing the growth of the company and shaping the development of the Operations, Accounts Management and Customer Service team. With his expertise as a certified Lean Six Sigma Black Belt professional, Alvin is working alongside the team transform the business to efficiently provide a top-notch service experience to our customers.

Luca Brand

Head of Service and Restoration

Luca is a highly certified watchmaker with now a decade of experience in servicing all different kinds of watches from antique pocket watches to modern luxury and complication wristwatches. He is continuously honing his skills as he brings his experience and knowledge to the British watch industry.

Christine Milroy

Head of Assembly

Christine is an award winning jeweller and designer from Glasgow, Scotland. She graduated with a BA Honours Degree in Jewellery Design & Silversmithing from The Glasgow School of Art. Since then she participated in a 6 month internship in the Scottish Highlands before moving to Reading to pursue a career in Watchmaking. Currently working towards her BHI qualifications, she has quickly become an integral part of Horologium as head of the assembly department.

Sam Bland

Watchmaker and Trainee Supervisor

Sam’s journey in the watch industry began working in retail with dozens of brands having to gain intricate knowledge on each of them. This has provided the opportunity to gain a wide scope of knowledge of the industry, paving the way to becoming a trained technician and assembler with a global watch brand. After five years in this role, he is now looking forward to growing his skill with Horologium and becoming a BHI certified watchmaker.

Gary Little

Watchmaker

With over 25 years in the creative industry, winning numerous awards and accolades along the way, Gary decided the time was right to follow his burgeoning passion for all things horology. Now with a decades experience as a technician and assembler with a world renowned watch company, he’s looking forward to broadening his horizons and product knowledge with the team at Horologium, expanding his skill set along the way.

Josh Sable

Watchmaker

Josh started his career in watches in luxury retail at 17 and has spent the last 13 years being fascinated by all the intricacies of watchmaking. Retail introduced him to a wide range of watch manufacturers and encouraged him to learn about the minutiae of all the different complications. This has led him to start his journey at the bench with a local luxury watchmaker after 4 years moving on to Rolex to begin working more intricately within the after sales space. He has now come to Horologium bringing with him a wealth of experience and skill.

Hei Wah Kwok

Assembly Watchmaker

Hei Wah graduated with a BEng (Honours) in Product Engineering and Marketing from The Hong Kong Polytechnic University. Throughout her career, she worked in different roles across the watch industry in production, retail and after sales service. She has now joined Horologium to learn the complexities of watchmaking at the bench to become an Assembly Watchmaker.

Advisory Team Members

Erik A. Jens

Financial Advisor

Erik has decades of experience within corporate and private banking focussing on luxury industries such as jewellery and art. He’s an impactful leader within organisations due to his strengths in strategic thinking and commercial acumen. This is shown with a strong track record in executing and delivering positive outcomes even in difficult situations. He’s passionate about applying technological solutions for a better world in the context of climate change especially in the arctics where he advises companies on using green power for green mining extraction and using laser techniques to subtract hydrogen and gas from coal layers without extraction of the coal layers. At the same time he continues making an impact through advisory roles within the luxury industries.

Rob Nudds

Industry Advisor

Rob started working in the watch industry for the Signet Group, aged 17. Following university, he undertook the WOSTEP course at the British School of Watchmaking, developing a keen interest in watchmaking theory. After graduating, he worked primarily for Omega and Bremont before leaving the bench in 2015 to become Head of Sales for NOMOS Glashütte in the UK. After three years of managing an international retail network that grew to encompass 17 countries, he began writing full-time.

Since then, he has written for a Blog to Watch, Fratello, Time & Tide, Grail Watch, SJX, Get Bezel, Borro Blog, Jomashop, Bob’s Watches, Skolorr, Oracle Time, WatchGecko, and Revolution USA.

He currently co-hosts The Real Time Show Podcast with his friend and long-time collaborator, Alon Ben Joseph of Ace Jewelers, Amsterdam, as well as working with several brands as a consultant in the fields of brand building, product development, global retail strategy, and communications.

A look into the workshop

Founded in a little terraced house on the outskirts of Reading, Horologium has a new home in Pangbourne since June 2021, with brand new workbenches and state-of-the-art equipment.