Welcome to our website
The term ‘Horologium Limited’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ and ‘yourself’ refers to the user or viewer or customer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
We do not provide any guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Horologium Limited provides an online quoting service. These are to be considered as guidelines only and are not legally binding quotes. We reserve the right to change those quotes upon physical inspection of the timepiece. For our partner brands only, we provide free of charge return, should we increase the amount quoted online, and you would not be happy with said increase. We also provide free of charge returns, should we not be able to conduct a repair on a vintage or antique timepiece due to lack of parts. In any other case we reserve the right to charge for return shipping and labour involved in the estimation process. These charges will be outlined in our online quote.
Horologium Limited are not responsible for the delay of a service or repair caused by the delay of parts on back order with manufacturers or suppliers. Not all watch parts are available readily to pick to order, sometimes parts will fall outside of a manufacturing production run and are special order. The delay of your repair or service in these cases are subject to manufacturers timescale and out of the control of Horologium Limited.
Special orders are non-cancellable.
All repairs and services carried out by Horologium Limited are covered by a 1-year warranty. All repairs and services carried out by Horologium Limited on our partner brands are covered by a 2-year warranty. The warranty does not cover accidental damage, wear and tear i.e. crown thread striping, anti-reflective glass coat wear and/or any repairs or services carried out by third parties. Any intervention including opening of the watch by you or any third party including other Watchmakers or Watch Professionals whilst the watch is under warranty by Horologium Limited will result in the warranty provided by us void and no liability will be accepted by Horologium Limited. By being a customer of Horologium Limited you agree to these conditions.
Social media usage
We reserve the right to create and use pictures of your timepieces for our social media sites, including but not limited to Instagram and Facebook. None of your personal information will be publicized in those posts. If you would like for your timepiece not be photographed for those purposes, then please specify that wish in writing, when requesting the quote, and/or when shipping the watch to us.